Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Library Database & Digital Collection Accessibility Information

Databases & Digital Collection Accessibility

 

Title/Vendor

Accessibility Statement & Contact Information

Accessibility Services

Academic Search Complete

and

EBSCO databases

Accessibility - Navigation Guide

email: accessibility@ebsco.com

 

Academic Video Online

and

Alexander Street Press collections

Accessibility Statement

online form: https://support.proquest.com/#submitcase

Any user (including those without disabilities) can request a title, and it will be transcribed, on average, within 30 days.

America's News
(Providence Journal)

phone: 800-243-7694
online form: www.newsbank.com/support

 
American Chemical Society Publications 

Accessibility Statement

Documentation

phone: 800-227-5558
email: help@acs.org

If you encounter problems please contact by email or phone.

American Mathematical Society
(MathSciNet)

Accessibility Statement

online form: www.ams.org/about-us/accessibility

If at any time you have any specific questions, feedback, or concerns about the accessibility of any particular pages on ams.org, please contact them with the form found within their Accessibility Statement.
ARTStor

Accessibility Statement

phone: 888-388-3574
email: support@artstor.org

If you encounter accessibility barriers or would like to request accessibility-related assistance, contact ARTstor by phone or email.
Cambridge Books Online

Accessibility Statement

online form: www.cambridge.org/about-us/rights-permissions/permissions/requests-reading-impaired/
phone: +44 (0) 1223 358331
email: accessibility@cambridge.org

Where a work is unavailable in a suitable format, enquiries are welcome. More information and the Accessibility Request Form can be found here. Cambridge University Press aims to respond within 5-7 working days.
CREDO Reference

Accessibility Statement

phone: 617-292-6157
email: support@credoreference.com

Report accessibility issues by phone or email.
DSM Library    

EBSCO eBooks

eBook Accessibility User Guide and FAQs

email: accessibility@ebsco.com

eBook remediation in 3 - 5 days

Contact Reference & Research Support for help.

Gale Virtual Reference Library

and

Gale/Cengage Databases

Accessibility Statement

email: accessibility@cengage.com

Alternative format request 'as soon as possible'.

Work with the Disability Services Center to file a request:

email: dsc@ric.edu
phone: 401-456-2276

HeinOnline

Accessibility Statement

email: holsupport@wshein.com

Contact via email if you encounter an accessibility issue.

Humanities Ebook Project

Accessibility Statement (Fulcrum platform)

emailfulcrum-info@umich.edu

To request remediation of any content in the ACLS HEB, it is recommended to first contact the publisher of that title. The publisher information can either be found in the Get Citation tool in the Fulcrum Reader, or found on the title landing page beneath the author name, and may include a link to the publisher's webpage.

JSTOR

Accessibility Policies

phone: (888) 388-3574
email: support@jstor.org
Twitter: @JSTORSupport
hours: Monday-Friday, 8:30 AM-5:00 P.M. EDT

PDF reformatting in 1 - 3 days.

  • Limit of 3 articles per request
  • Turnaround time is 3 days per request
Kanopy

Accessibility Statement

phone: 415-513-1026
email: info@kanopystreaming.com

If you are trying to access a video with no captions available, please email immediately. Captions will be available within 3-4 days.
NAXOS Music Library

Accessibility Statement

email: Customer.Service@Naxos.com

If you encounter accessibility barriers on Naxos Music Libraries please email: Customer.Service@Naxos.com

New  York Times Digital Access

Accessibility Statement

online form: help.nytimes.com/hc/en-us/requests/new

 
OVID
(Journals, Books, Nursing Full Text)

Accessibility Statement

email: techsupp@lww.com

If you experience a barrier that affects your ability to access websites, videos, on-line forms, or other features, please send a detailed message to techsupp@lww.com
Oxford Reference Collections

Accessibility Statement

Accessibility Resources

The Disability Resource Center or equivalent department may submit an accessibility request for content in a specific format to suit your personal needs. Details on how to submit a request can be found on the Accessibility Resources page.

Work with the Disability Services Center to file a request:

email: dsc@ric.edu
phone: 401-456-2276

Project Muse
(
Global Cultural Studies eBooks, History eBooks, Journals)
Accessibility Statement If you find something on MUSE that is not accessible, please enter the information into the form found within the Accessibility Statement.
ProQuest Databases

Accessibility Statement

online form: www.proquest.com/go/contactsupport
phone: 1-800-883-3358

Support services are available to accommodate the communication needs of end users with disabilities. 
PsychiatryOnline  Accessibility Statement APA participates in the AccessText Network to endure that students with disabilities have equal access to their textbooks in an electronic format. Learn how to request an alternative format.

Sage Journals

and

CQ Press Historic Documents

Accessibility Guide

email: online.accessibility@sagepub.com

Alternative format request in 2-3 weeks.

Salem Press

 

 

ScienceDirect
(Elsevier)

 

Accessibility Features

email: accessibility@elsevier.com

If you require electronic files for a student or staff member with a disability, you may use the AccessText Network or the Elsevier Disability Request Form to request a file. Most requests are fulfilled same day.

Springer Journals

Springer Nature Accessibility Statement

online form: https://support.springer.com/en/support/solutions/articles/6000206179

Use the online form for accessibility support, including alternative format requests.
Taylor & Francis

Accessibility Statement

email:  enquiries@taylorandfrancis.com

Report accessibility problems via email. Include Accessibility in the subject line.
University of Chicago Press Journals Accessibility Statement  
U.S. Government Publishing Office (GPO)

Accessibility Statement

email: webupdates@gpo.gov

Please direct questions, comments, or recommendations regarding the accessibility of www.gpo.gov to the webupdates@gpo.gov.
Wiley
(Anthrosource, Journals)

Accessibility Statement

online form: www.wiley.com/customer-success/customer-success-blogs/contact-form